Sales Consultant — medical tourism · English & Turkish, plus German, Italian, French, Russian, Portuguese, Spanish or Polish
You own the patients who speak your language. Enquiries arrive on WhatsApp, by phone and from our website — already in the CRM, already assigned to you. Your job is to answer within minutes, understand what the patient wants, build trust, send the right offer and carry them all the way to a paid deposit. Prices, surgeons and medical questions are backed by our team; the sale is yours. Two to three days a week you are with us in person — in the Kadıköy office, or at the hospital meeting patients and surgeons. The rest of the week you work from home.
What you will do
- Answer every enquiry in your language within minutes, on WhatsApp and by phone.
- Qualify the patient, send the right offer, arrange the video call with the surgeon, and follow up until they decide.
- Handle the questions patients always ask — safety, surgeon credentials, aftercare, why Istanbul — honestly and with numbers.
- Carry each patient to a paid deposit, then hand over to our patient-care team.
- Meet patients in person at the hospital and in the office on your on-site days.
- Log every conversation and every step in the CRM (we run Bitrix24). If it is not in the CRM, it did not happen.
- Tell us when a page, ad or automated reply in your language reads wrong — you are our native-language quality check.
What we are looking for
- Fluent English and Turkish — both are required, no exceptions.
- Plus at least one of German, Italian, French, Russian, Portuguese, Spanish or Polish at native or C1 level — the level you can sell in. More than one is a real advantage.
- Proven sales experience. Medical tourism, aesthetics, hair transplant or clinic sales is preferred; other high-ticket sales worked over WhatsApp and phone also counts. This is not an entry-level role.
- You already live in Istanbul. We are not able to consider relocation for this role.
- You already work every day in a CRM — Bitrix24 or any other — and in WhatsApp Business. We do not teach CRM from zero.
- You already use AI tools (ChatGPT, Claude or similar) and online translators (DeepL, Google Translate) to write, translate and move faster. This is how the company runs, and it is not negotiable.
- Comfortable being measured: response time, contact rate and deposits are tracked weekly in the CRM.
- Comfortable in a hospital — corridors, a nervous patient, a surgeon in a hurry.




